Last updated - June 8, 2026
Prerequisites
Before you get started with Google user syncing, ensure the account you're using is properly set up.
We recommend using a generic email address rather than a personal account for syncing.
The Google user you're using to sync must:
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Have the ability to view users and groups
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Exist as a user inside every organisation in the platform to perform the sync.
Accessing the settings
While logged in to the Secure Schools platform with an account set up as outlined above, navigate to Manage user sync and then open Connection settings at the top. This will open the Manage your connections page.
Manage your connections
Your connections are the links to your chosen tenancy for user syncing; they can be reused as many times as necessary. Select Create to establish a new connection
When the Select a method pop-up opens, select the appropriate option for your organisation. In this article, we're covering Google, so choose that.
Once you've gone through the validation based on your setup, we can then move on to Connection groups.
Connection groups
Wonde connections automatically complete this setup for you.
Connection groups are where you associate your organisations with the connections you've established in the step above. You're able to select from your Google OUs, and Microsoft groups as well.
To configure your groups:
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Select Create
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Select the connection and school you'd like to associate this with.
Once you've established your connections, the sync will begin.
User Sync
While a sync automatically runs approximately every four hours, you can also trigger a sync manually by clicking Sync all.
