Cybersecurity Training: Reminders

Managing training reminders for your staff

Training reminders work in two ways: automatic training reminders and manual training reminders.

Automatic training reminders

To create automatic training reminders, you will first need to create a deadline; this will act as an anchor point for when your users need to complete their training. To do this:

1. Go to Manage Training, then Edit.
2. Set a deadline for when you want this training to be completed.
3. Your users will receive a weekly email reminder until they complete the training or the deadline is reached.

Example email reminder:

Removing reminders

To stop sending automatic reminders for training, simply remove the deadline date.

1. Go to Manage Training, then Edit.
2. Delete the deadline.
3. Click Save.

Manual reminders

You can manually send training reminders to users who have not completed training; you can either do this on a single-user basis or bulk send a training reminder to all users who have not completed training.

For single users:

1. Navigate to Manage training > Training progress.
2. Select the training video for which you want to send the reminder.
3. Find the user to whom you wish to send the training reminder and click the overflow menu ⋮ to send a training reminder.