User syncing - Microsoft

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Before you get started with Microsoft user syncing, you should note the following:

  • The Microsoft user you're using to sync must:
    • Have the ability to view users and groups
    • Exist as a user inside the platform to perform the sync
  • When selecting a group, you can choose from Security Groups and Distribution Groups, but Microsoft 365 Groups are not supported. (External: Microsoft 365 Group Types)

Setting up the user sync

To begin this process, navigate to Settings > Manage user sync > Import settings and select the Microsoft tab.


When you click on Connect with Microsoft, you'll be prompted to log in with the account you wish to sync with and accept the required permissions. Depending upon your Microsoft tenancy, you may also need to approve the Secure Schools application. 



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Once your account has been connected, you'll need to select the group you wish to sync with


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Once you have triggered your first sync. Your users will be pulled through, which you can view and manage under the Manage user sync screen 


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